Learn to manage workplace conflict, terminations, and coaching in employee relations
HR generalists, business partners, and newly promoted human resources specialists will deepen their understanding of employee performance programs in this extensive and practical overview of workplace relations.
We will learn current legal and practical methods for handling employee relations, performance management strategies, and provide a special focus on common workplace issues such as on-the-job behavior which accounts for 80 percent of terminations.
We will also explore topics such as employee communications, handling employee complaints, resolving employee conflicts, and workplace harassment as well as how-to conversations that coaching managers employ to help with employee issues; performance management; voluntary and involuntary terminations, abusive behavior, and the impact of mergers and acquisitions. More importantly, we will also focus on the new world of work and how teams influence new employee behaviors.
It is highly recommended that students new to human resources begin with the introductory "Human Resource Management” course. After that, courses may be taken in any order.
SHRM-CP? or SHRM-SCP? 16.5 PDCs.
